Parago are proud to introduce new Risk Management & Forms module alongside other upgrades As always, please don’t hesitate to contact us for a 15-20 minute overview of all upgrades and new modules. Please see our latest developments below: NEW Risk Management & Forms Our new Risk Management & Forms...

As always, please don’t hesitate to contact us for a 15-20 minute overview of all upgrades and new modules. Please see our latest developments below: NEW Health & Safety Compliance Checklist As part of the Premises & Compliance module, we’ve created a brand-new module that includes over 150 Health ...

Parago are proud to announce the release of our latest module: Capital & Project Management. Our new Capital & Project Management module enables you to easily plan, assign, manage and demonstrate future financial decisions to help save expenditure and contractual work within your schools. Create an...

We know that remembering and entering of lots of unique login details for different applications can be a little tedious. That’s why we’ve introduced LDAP integration to the portal, which gives you and your staff single sign-on ability. This means that, once set up, your staff will log in using the ...

Parago are proud to announce our recent system upgrades. Portal Portal passwords are now live - this is so your portal account stays as secure as possible. Users now have passwords on their portal accounts and can also access multiple portals from the same location. Existing portal users should: Nav...

Parago are proud to announce the changes in the January 2019 update Helpdesk SLAs Helpdesk SLAs allow system admins more control of their tickets than ever before! Using the SLA function, users are able to set rules to change ticket detail such as their assignee, status, priority and type. In addit...

We've been very busy here at Parago, working hard to improve our software so you can run your school, MAT or district even better. IT & Inventory Now, you can link contracts to assets, enabling you see all Service Level Agreements (SLAs) and key dates for servicing. All this with a simple click of a...

Parago Upgrades We are proud to announce the introduction of our new module; Parago Dashboards. This module is designed to give you a visual representation of your important data at a glance. Linked to the IT & inventory, compliance and contract management modules, the module allows you segment you...

All New MAT/District Account Manager We’ve been busy behind the scenes here at Parago, working alongside MATs and school districts such as Aspire and Pickens County, making considerable investments in our new MAT/District Account Manager (ACM) to facilitate the features you’ve asked for. Please fin...

Our Development team has fixed the issue around helpdesk preferences. All preferences have been rolled back to the same state as they were at 20:00 BST on the 13/10/2018.

Kind regards,

Parago Support Team

We are experiencing issues around helpdesk preferences. Our development team are investigating immediately and we will publish an update once we have more information. In the meantime, preferences can be reset to continue using the helpdesk. Please accept our apologies for any inconvenience caused. ...

We would like to update you on our new customer support email address. If you require any help on the Parago system, please contact us at customersupport@parago.co.uk or alternatively, please do not hesitate to call us on 0118 950 8087. The new contact details are in effect immediately and these are...

We are delighted to announce that our new quick tutorial videos are now available in the help section. These are a great way to get up to speed on the system and remind yourself of anything you may have forgotten. We currently have 14 videos and we will continue to add more on a monthly and quarterl...

We are delighted to announce our September update is now live with the following features and fixes: Reports Added Depreciated Value at Start of Period fields to asset reports. This gives the user more variable reporting at the end of the financial year. Contract Manager Added Audit Trail option in ...

We are delighted to announce our recent upgrades to the Policy Document Manager Module, Booking system and the reporting area. The changes for each module can be found below: Policy Document Manager The PDM module now has the ability to display your archived policies in the signed policy area. This ...