Parago Software

Please take a look at our latest developments to our Parago solution. If you have any queries, please take a look at our support videos, available in our 'help' section, for step-by-step guides.

e-sign Document Manager | Deleting Policies

• When you delete a policy, all historic data relating to that policy will be lost as well and cannot be brought back.

Helpdesk Ticketing | Upgrades and fixes

• Only the Helpdesk Administrator will be able to view the time and cost spent on a Helpdesk ticket, to keep this information confidential.

• Bug fix: You can now link Active Whiteboard Assets to Helpdesk Tickets.

Premises & Compliance | Upgrade

• When adding a new compliance check, you can set the status of the check as 'Unspecified'. However, when you update the check, you can only mark it as a 'Pass' or 'Fail' – it cannot be left unspecified.

Need a refresher?
Please contact your consultant or Parago Support to organise training days for you and your staff. Or, if you have any further queries, please do not hesitate to contact us at: customersupport@parago.co.uk

Best wishes,
Parago Development Team