Email2Ticket - Microsoft Deprecation of Basic Authentication
Posted: Fri Aug 26, 2022 8:53 am
Please pass to your IT department if you use Email2Ticket for Helpdesk!
As of October 1st, Microsoft will be removing the use of Basic Authentication for IMAP & POP3. More information can be found here:
https://docs.microsoft.com/en-us/exchan ... ap-outlook
Some users may be experiencing this problem already, where your Email2Ticket cannot connect to your mailbox. You can re-enable Basic Authentication following the following commands:
https://docs.microsoft.com/en-us/exchan ... ap-outlook
We are working on a solution to be released in September so please watch out for this next month.
Any questions please contact support.
As of October 1st, Microsoft will be removing the use of Basic Authentication for IMAP & POP3. More information can be found here:
https://docs.microsoft.com/en-us/exchan ... ap-outlook
Some users may be experiencing this problem already, where your Email2Ticket cannot connect to your mailbox. You can re-enable Basic Authentication following the following commands:
https://docs.microsoft.com/en-us/exchan ... ap-outlook
We are working on a solution to be released in September so please watch out for this next month.
Any questions please contact support.