Don't forget, we have 40 NEW support videos available in our 'help' section for you to view if you need a quick step-by-step guide for a particular module.
Helpdesk:
- New app features: add time and cost to tickets
- Email2Ticket: for Office 365/Outlook users, we strongly recommend to use the distribution groups instead of alias email addresses
- Managers can now automatically create e-sign portal users
- New fields and custom field options
- Staff can now see all the documents that they’ve signed from 'My e-sign doc' page
- You can now add working days and holiday periods to ensure scheduled works are automatically set for the days you're working
- Multi School Account Managers can push down working day information to child accounts
Please contact your consultant or Parago Support to organise training days for you and your staff. Or, if you have any further queries, please do not hesitate to contact us at: customersupport@parago.co.uk
Best wishes,
Parago Development Team